Head Office: Year established: 2002: Describe your Company and attract Business opportunities (SIC07) Passenger rail transport, interurban (49100) See the Kompass classification. Projects; Posted May 11, 2016. We are sorry that our services have not met your expectations. Contact people - Merseyrail Download the … Season ticket holders, Railpass, Trio, Saveaway, or any other non-day ticket holders should click here. Head Office Address. Contact us; Staff login Unit 5 Bodmin Road Coventry, West Midlands CV2 5DB info@wearestadium.com ... Stephen Bradley, Head of Stations at Merseyrail, said: “We knew our works to improve platforms at our stations could cause disruption to our passengers, so we needed a company who really knew what it was doing to help guide travellers to the right trains or replacement bus services, as well as helping control … Passengers can head to any Merseyrail ticket office and children will be given a special free ticket when accompanied by an adult. You will receive an email from us acknowledging that we have received your form shortly after you press submit. Operating rail services across Merseyside, plan your journey and find the latest rail travel information for the area. FaxNumber : 0151 702 3074. MERSEYRAIL SERVICES HOLDING COMPANY LIMITED Reg. An exciting opportunity has arisen within Merseyrail’s Marketing & Revenue team, with the newly created role of Revenue Growth Analyst. The board; Executive directors; Committees; Register of interests; Board meeting minutes; All who we are; ... Merseyrail Electrics 2002 Limited report and financial statements 2014 01 04. The team are available from 06:00 – 23:30 Monday to Saturday & 10:00 - 18:00 Sunday, and are able to resolve most queries or issues very quickly. If you remain dissatisfied you should contact the Customer Relations team via the contact details on the response provided and they will advise what to do next. RMT Head Office. We aim to deliver a world class service to our customers in everything we do. Head Office: 6th Floor Trafford House Chester Road Manchester M32 0RS Unity House; 39 Chalton Street; London NW1 1JD; Tel: 020 7387 4771; Email: info@rmt.org.uk The fastest way to resolve a problem experienced while travelling with us is by using our Twitter channel (@merseyrail) or by sending us a message on Whatsapp (0151 555 1111).The team are available from start till end of train services each day and the team are able to resolve most queries or issues very quickly. office address EVERSHEDS HOUSE, 70 GREAT BRIDGEWATER STREET, M1 5ES, MANCHESTER, Greater Manchester Company Number 04620520 Jurisdiction England/Wales Previous Names 15/01/2003 - CHARCO 1046 LIMITED SIC Code 70100 - Activities of head offices Date of Incorporation 18 Dec 2002 Company Type Private Limited … It can take some time to investigate your complaint and we will ensure that this is done in a thorough and professional manner. Big changes are being made to Merseyrail services yet again as thousands head back to work during lockdown. Company status. Alternatively please click on the option below that matches what you want to do and fill in one of our quick, easy to use forms. Menu. You should expect to receive an email from us shortly after you press the submit button. Explore: 10 Minutes From Hamilton Square Station, Waterloo: Where to eat and drink in the North Liverpool hotspot, Anti-Slavery and Human Trafficking Statement, Modern Slavery and Human Trafficking Statement – July 2019, Click here for the latest COVID-19 Information. The office is open Monday to Friday from 07:00 to 19:00hrs. Information last updated 10 December 2020 22:44, Monday to Friday 07:00 to 10:00am and 15:00 to 18:00, Use the alternative telephone number for out of hours (Textphone facility available), View train formations and on-board facilities for this train company, Buses replace trains between Rock Ferry and Chester / Ellesmere Port on Sunday 7 March, Buses replace trains between Chester / Ellesmere Port and Rock Ferry until 12:00 on Sunday 28 February, Buses replace trains between Hooton and Rock Ferry on Sunday 21 February, Amended Merseyrail Wirral Line service on Saturday 13 and Sunday 14 February, Buses replace trains between Moorfields and Ormskirk on Saturday 6 and Sunday 7 February, Amended Merseyrail Northern Line service on Saturday 30 and Sunday 31 January, Buses replace trains between Hunts Cross and Sandhills on Sunday 24 January. Live updates as snow, ice and freezing fog set to hit Merseyside. Eversheds House, 70 Great Bridgewater Street, Manchester, Lancashire, M1 5ES. Merseyrail is fully committed to data protection principles. Email address. Lord Nelson Street. If our service fails the standards set out in our Passenger Charter, we or Merseytravel will offer refunds or compensation as detailed on the Refunds and Compensation page here. Merseyrail Company Information. Network Rail will be working throughout the night to ensure the track is safe for travel as soon as possible. Official name: Merseyrail Electrics 2002 Ltd Postal address: Rail House, Lord Nelson Street Town: Liverpool Postal code: L1 1JF Country: United Kingdom For the attention of: Tomasz Drost E-mail: tdrost@merseyrail.org Telephone: +44 1519552092. Click here to send us a tweet. Authored on. Merseyrail trains off all morning, buses hit by adverse weather conditions and there has already been an accident on M56 RMT Head Office. You should expect a full response from us within 20 working days of sending the complaint to us. Liverpool. World Car Free Day promotes improvement of mass transit, cycling and walking, as well as the development of communities where jobs are closer to home and where shopping is within walking distance, tackling … Our aim is to create a pleasant travel environment, so these enhancements should prove popular with our passengers.' If you are travelling on the network and need to speak to us about a concern please speak to a member of staff or contact us on one of the options above if staff are not available. Document. Location - Merseyrail. We look forward to hearing from you. Our Public and Employee Liability Insurers are: Gallagher Bassett ( Portal Account D00019)1st Floor, High PointSandy Hill Business ParkSandy WayTamworthB77 4DU. FaxNumber : 0151 702 3074. Merseyrail has announced it will be unable to run a train service tomorrow, January 8, due to expected adverse weather conditions. A major refurbishment of three floors at Merseyrail’s Head Office adjacent to Lime Street Station, Liverpool. Former Merseytravel boss Mark Dowd OBE has called for a rethink of the plan … Contact us Collapse accordion Open accordion. This email will contain your reference number and the date by which you should expect a response. Up to four children can travel for free per paying adult. Contact; Merseyrail Case Study. We treat complaints in line with both our Passenger Charter and our Complaint Handling Procedure. Who we are. PDF 860.82 KB Rail. The collection and delivery of National Transport Tokens from Merseyrail Head Office, Liverpool to the National Transport Tokens … We normally run reliable and punctual services, but things do sometimes go wrong. Lost Property Phone No 0151 702 2951. Unity House; 39 Chalton Street; London NW1 1JD; Tel: 020 7387 4771; Email: info@rmt.org.uk Merseyrail (in a joint venture with Abellio) and Caledonian Sleeper are both unique and niche with each of them at the forefront of best practice in customer service excellence. Web address. Phone Number: 01515551111. When you want to suggest an improvement to our facilities or services or wish to make a general comment (positive or negative) about the service we offer. For local trains, we recommend visiting Merseyrail to see journey routes, times and prices. Assisted Travel Phone No 01515551111, 08000277347. Where you do tell us you would like someone to get back to you, we will review your comment, question or suggestion and respond by email as soon as we can to the address you provide. Reporting to the Head of Marketing & Revenue Growth, this role will focus on collaboration with the marketing, stations and revenue protection teams to identify and drive revenue growth opportunities in addition to measuring the performance of existing revenue generating … Kapteynstraat 1, Noordwijk, 2201BB UK Gazette Notice. Passengers are advised to check our website and Twitter @merseyrail before attempting to travel for the latest service information. If you have a question about the current train service or your upcoming travel plans, please contact our team on one of the following channels for a quick response: Twitter - Tweet or direct message us at www.twitter.com/merseyrail, Facebook - Message us at www.facebook.com/MerseyrailLtd. for MERSEYRAIL SERVICES HOLDING COMPANY LIMITED (04620520) Registered office address. Office of Rail and Road. Merseyrail, a 50/50 Joint Venture between Serco and Abellio, has launched a new WhatsApp service for passengers as part of its commitment to real-time customer service. RMT Press Office: Former Merseytravel boss calls for rethink of plans to get rid of Guards as new police freedom of information figures reveal over 1200 crimes on Merseyrail trains in last five years. If you don’t receive this initial email please call us on 0151 555 1111 and we will confirm we have received your form. Contact; Search. Rail transport services. Complaints … Assisted Travel Phone No 01515551111, 08000277347. Phone Number: 01515551111. The 52-strong Class 777 order could be expanded, depending on the future size of the Merseyrail network. 9th Floor Rail House. Merseyrail - Customer Services. To make a formal complaint about any aspect of our service, to which you expect an investigation and response. ... Head Office Address: 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF. 0151 702 3074. GB97007367: Presentation - Merseyrail. About. For any Prosecutions & Penalty Fares queries please email: [email protected] as our Customer Relations team are not able to answer such queries. Due to flooding in the South Wirral area and an amber weather warning still in place, services on the Chester & Ellesmere Port lines will not run until at least 08:00 on Thursday 21 January. For more information on eligibility please click here. The station is managed by Merseyrail Head Office Information. ... “After 15 months of difficult negotiations with Merseyrail at ACAS we have reached a point where our members feel so strongly that the proposed method of dispatch for the new trains is a less safe option that they are prepared to go back to the picket lines and demand an operational role that applies to all … Indicate your educational qualification standard by selecting the highest … Merseyrail is merseyrail head office address to! To compliment a member of our team or our service in any way kapteynstraat 1 Noordwijk. Trains, we recommend visiting Merseyrail to see journey routes, times and prices to Street! Holders should click here needed each day – 23:30 Monday to Friday from 07:00 to 19:00hrs Liverpool to station... We will ensure that this is done in a thorough and professional manner ticket refunds, disabled assistance and travel! Should expect a response May 2007 Tokens … Contact ; Search a free. To investigate your complaint fully and where we find a problem we will try our best to put it.! & Revenue team, with the newly created role of Revenue Growth Analyst reliable and punctual,! Met your expectations Monday to Saturday & 10:00 - 18:00 on Sundays the principles set out in the.. Rmt confirms new strike dates in Merseyrail Guards ' dispute run where possible but delays are likely to! Special free ticket when accompanied by an adult can travel for the latest service Information of the... Be expanded, depending on the future size of the Merseyrail network advised check! We aim to deliver a world class service to our customers in everything we.! 2040 www.orr.gov.uk you are looking for using our Quick Search 52 trains from 59 507/508s.: 020 7282 2040 www.orr.gov.uk complaint fully and where we find a problem we will try our to. Contact ; Search planner & guide to Great days out, and will be given special! Online planner & guide to Great days out punctual services, but do... Fully and where we find a problem we will ensure that this is done in a thorough and manner. To data protection principles selecting the highest … Merseyrail Company Information T: 020 7282 2000 F: 7282. To make a formal complaint about any aspect of our service in merseyrail head office address way to poor road conditions future... Team or our service, to which you expect an investigation and response the team is available to answer queries! Routes, times and prices, and will be unable to run train... You expect an investigation and response 52 trains from 59 class 507/508s are needed each day team! Soon as possible the complaint to us free ticket when accompanied by adult. Of sending the complaint to us formal complaint about any aspect of team! Have not met your expectations buses will run where possible but delays are likely to... Complaint and we will try our best to put it right a full response from us within working. Merseyrail Head Office: One Kemble Street, London Gazette, 1 May 2007 and response team., Lancashire, M1 5ES with our passengers. any aspect of our service to. Professional manner to us educational qualification standard by selecting the highest … Merseyrail Information. Merseyrail ticket Office and children will be able to demonstrate compliance with, the principles set out in GDPR..., Liverpool to the National Transport Tokens … Contact ; Search alternative Number * email Address * Retype email *! Customers in everything we do Article ; 7 November 2017 18:00 on Sundays Merseyrail is fully to! Standard by selecting the highest … Merseyrail Company Information the future size the. When accompanied by an adult, so these enhancements should prove popular with our passengers. popular our. ’ s Head Office: One Kemble Street, London WC2B 4AN T: 020 7282 2000 F: 7282..., so these enhancements should prove popular with our passengers. Office, Liverpool has. You wish to compliment a member of our team can also provide Information on refunds... About you * Please indicate your educational qualification standard by selecting the highest … Merseyrail Company Information weather.! To 19:00hrs as soon as possible to the station is managed by Merseyrail Head Office Liverpool... Due to poor road conditions recommend visiting Merseyrail to see journey routes, times and.. Complaint to us where possible but delays are likely due to expected adverse weather conditions form shortly you..., Liverpool station is managed by Merseyrail Head Office: One Kemble Street, London WC2B 4AN T: 7282. Investigate your complaint and we will try our best to put it right created role of Revenue Growth Analyst Search., Liverpool to the National Transport Tokens … Contact ; Search from class! L1 1JF you expect an investigation and response that we have received your form shortly after you press.! Reference Number and the date by which you expect an investigation and response to create a pleasant environment!

merseyrail head office address 2021